Usmanova I.V. 1
Korovina L.V. 1
Sokolova O.G. 1
1 FGBOU VPO «Penza State University»
In work need of optimization and document flow rationalization for ensuring productive work of the organization is considered and proved. The analysis and optimization of document flow is offered to be made with use of the expert system (ES) in which the multilevel model of representation of knowledge is used. The model is based on use of the device of semantic networks and allows to predict indicators of overall performance the organizations depending on features of movement of documents. The main components of the developed multilevel model of representation of knowledge are listed, the mechanism of formation of the components providing adaptation of system to features of subject domain and specifics of the organization is shown. The algorithm of control of system of a logical conclusion ES based on application of a method of Bayes is offered. The offered algorithm is invariant to subject domain and can be applied to a wide range of tasks in the field of development of systems of management by document flow.