Scientific journal
Scientific Review. Technical science
ISSN 2500-0799
ПИ №ФС77-57440

CONSTRUCTION CONCEPT OF ADVISING SYSTEMS WITH HYBRID INTELLECT FOR DIFFERENT BUSINESS SPHERES

Egorova A.I. 1 Marochkin N.V. 1 Semashko A.V. 1
1 Nizhny Novgorod State Technical University n.a. R.E. Alekseev
It’s analyzed the assignation of advising systems with hybrid intellect and justified the necessity of their research and projecting. It’s formulated requirements to the system, which includes two main components for consultation of clients by technical support service: an expert of specific object region and data base. It’s suggested a structure system chart and justified the choice of realization software. The necessary condition of projecting the advising system with hybrid intellect is a construction of well-defined algorithm of work of technical support service employees. It’s formulated duties of meta-operator as a tutor of expert group, and also activities of an expert during a working day and client servicing. As a result of studies it’s suggested variants of page adaptation of a company web-site for diagnostic procedure and on-line consulting.