Scientific journal
Scientific Review. Technical science
ISSN 2500-0799
ПИ №ФС77-57440

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CAR SERVICE AND TRANSPORT ORGANIZATION FROM THE STANDPOINT OF THE THEORY OF QUEUING SYSTEMS

Garkina I.A. 1 Danilov A.M. 1 Karev M.N. 1
1 Penza state university of architecture and construction (Russia
From the standpoint of the theory of queuing systems two urgent tasks automotive service (organization of car repair; optimization of transportation; possible to use an iterative procedure) are considered. Focuses on quantitative methods for solving (development of mathematical methods; finding the main characteristics of service processes (average number of cars in need of repair in the presently; the number of cars breaking down at a predetermined time interval; repair time, etc.); evaluation of the quality of functioning of all systems serving). Analyzed the activity of the transport and logistics companies; suggests methods for the optimization of transport costs and freight routes; calculation of transport costs; the provision and delivery of goods; feasibility study options for delivery (regardless of the amount of cargo). Identifies the main criteria of efficiency of service processes. An example is given.